Preliminary Strategy Gaps Identified within 48 hours when Evidence Pack Arrives
The Fixer48 Commercial Performance System
The Fixer48 Advisory Commercial Performance System (CPS) is a proprietary six-stage client engagement methodology. It is the framework that underpins every Fixer48 Advisory engagement, from the initial diagnostic through to the delivery of a validated, forward-looking Confirmed Growth Roadmap.
It was built from three decades of operating experience in some of Australia's most commercially demanding environments. It is not a consulting framework applied from the outside. It is a practitioner's model developed from the inside, by someone who has held P&L accountability across manufacturing, distribution, wholesale, FMCG, technology and multi-site operations.
The CPS is designed to be rigorous enough to satisfy a board, practical enough to be implemented by a leadership team, and commercial enough to pay for itself within the first engagement period.
Implementation begins at Stage 04, not at the end of the engagement. By Stage 06, the business is already moving. The Confirmed Growth Roadmap does not signal the start of something. It validates and accelerates what is already underway.
The CPS Difference:
Operational experience and intuition meets a rigorous, evidence-based methodology. Every recommendation is built from your numbers. Every stage produces a deliverable you own. The engagement does not move forward until you have confirmed the findings and agreed the sequence. The measure of success is revenue growth and margin improvement. It shows in the numbers or it does not count.
HOW THE ENGAGEMENT WORKS
STAGE 1: Preliminary Diagnostic
STAGE 1: Preliminary Diagnostic
STAGE 1: Preliminary Diagnostic
The entry point to every CPS engagement. Drawing on three decades of operating experience, this stage applies a structured commercial lens to rapidly identify the highest-probability performance gaps and value levers within your business. This is not a generic intake process. It is the application of pattern recognition developed across dozens of engagements to get to a credible, specific view of the opportunity before a dollar of fee has been committed. The client receives genuine commercial insight at Stage 1, not a questionnaire. Within 48 hours of receiving the completed evidence pack, preliminary strategy gaps are identified.
Deliverable:
Preliminary Diagnostic Summary: a written summary of key commercial observations, primary levers identified and proposed engagement scope. This document forms the basis of the client proposal.
What we need from you:
A candid, senior-level commercial discussion. Access to basic financial and operational context.
STAGE 2: Evidence and Foundation
STAGE 1: Preliminary Diagnostic
STAGE 1: Preliminary Diagnostic
The structured diagnostic and evidence-gathering phase that builds the factual foundation for all subsequent CPS work. No recommendation is made and no initiative is designed without the evidence base established in this stage. This stage combines financial analysis with structured stakeholder interviews to produce a consolidated picture of the business across revenue, margin, cost, people and process. At the conclusion of Stage 2, a Commercial Performance Index baseline is established. Each of the six primary CPS revenue drivers is scored from one to five based on the evidence collected. This score is the benchmark against which the Confirmed Growth Roadmap at Stage 6 is measured.
Deliverable:
Foundation Evidence Pack: a consolidated diagnostic document covering revenue performance, margin analysis, cost structure, customer concentration, pricing assessment and organisational capability, including the Commercial Performance Index baseline score.
What we need from you:
Full access to financial reporting and cost data. Availability of key stakeholders for structured interviews within the two-week window..
STAGE 3: Evaluation and Findings
STAGE 1: Preliminary Diagnostic
STAGE 4: Activation and Observation
The Foundation Evidence Pack is translated into a clear, commercially quantified Findings and Strategy Report. Every finding is supported by evidence collected in Stage 2. Every recommendation is prioritised by commercial impact and sequenced for execution. This stage includes a formal findings presentation to the client leadership team. It is a structured alignment session designed to ensure that findings are challenged, priorities are agreed and sequencing is confirmed before a single initiative is activated. Nothing proceeds to Stage 4 until the client has reviewed, challenged and confirmed the findings and agreed the priority sequence in writing. This is a deliberate discipline. It protects the client from pursuing the wrong initiatives and protects the integrity of the engagement.
Deliverable:
Findings and Strategy Report: a written commercial assessment with quantified opportunity, prioritised initiative sequence, risk assessment and recommended KPI framework. Presented to the leadership team and confirmed in writing before Stage 4 commences.
What we need from you:
Active participation in the findings presentation. Written confirmation of the agreed initiative sequence within five business days.
STAGE 4: Activation and Observation
STAGE 5: Commercial Calibration and Forensics
STAGE 4: Activation and Observation
Agreed initiatives are commenced in priority sequence. This is where the CPS diverges most sharply from conventional consulting. Fixer48 does not hand over a report and disengage. The engagement remains active through implementation because the gap between strategy and execution is where advisory value is most commonly lost. Progress is tracked through a structured weekly operating rhythm combining field observation, executive input and financial performance data. Where an initiative is not tracking as expected, the approach is adjusted before the gap becomes a problem.
Deliverable:
Fortnightly Progress Reports and Monthly Commercial Performance Reviews. Live documentation of initiative status, KPI performance and adjustments.
What we need from you:
Active executive participation in the weekly operating rhythm. Timely decision-making on initiative adjustments. Commitment of the internal team to the agreed initiatives and KPI framework.
STAGE 5: Commercial Calibration and Forensics
STAGE 5: Commercial Calibration and Forensics
STAGE 5: Commercial Calibration and Forensics
Stage 5 runs continuously alongside implementation in Tier 3 engagements, ensuring every activated initiative is tracking against its intended outcome. Where something is working, it is accelerated. Where something is not, it is adjusted before the gap compounds. Where calibration reveals a deeper issue, the Commercial Forensics process is activated: a systematic mapping of the business from customer order through to fulfilment, establishing the true cost per unit and the margin recoverable through correct pricing and overhead recovery. The overhead recovery model is rebuilt from the ground up. In most engagements, this forensic layer surfaces two to five margin points of recoverable value that implementation alone would not reach. Stage 5 is included in Tier 3 engagements. Tier 2 closes with a structured handover document in place of ongoing calibration.
Deliverable:
Ongoing Calibration Reports. Where Commercial Forensics is activated: a Forensic Cost and Recovery Report with rebuilt overhead model and specific remediation actions.
What we need from you:
Active participation in calibration sessions. Full operational access where forensic investigation is required. Timely decision-making on adjustments identified through the calibration process.
STAGE 6: Confirmed Growth Roadmap
STAGE 5: Commercial Calibration and Forensics
STAGE 5: Commercial Calibration and Forensics
The Confirmed Growth Roadmap is not a summary of what has happened. It is a validated, evidence-based commercial plan the client owns from the moment the engagement concludes. It is confirmed because every element has been tested against implementation, calibrated against real performance data and agreed by both parties. It is a growth roadmap because its orientation is entirely forward. By the time Stage 6 is reached, implementation is already underway. Initiatives have been activated, KPIs are live and the business is moving. The Confirmed Growth Roadmap captures that momentum and translates it into a self-sustaining commercial trajectory the leadership team can execute independently.
Deliverable:
Confirmed Growth Roadmap: commercial impact summary, initiatives completed and in train, validated growth priorities, live KPI framework, Commercial Performance Index comparative score versus Stage 2 baseline, and commercial risk register.
What we need from you:
Active participation in the roadmap validation session. Nomination of an internal owner for each ongoing initiative and KPI.
What the Engagement Requires
The Fixer48 Advisory CPS is a partnership, not a service delivery. The quality of the outcome depends on the quality of the collaboration. Fixer48 brings commercial expertise, operating experience and analytical rigour. The client brings access, honesty and the authority to make decisions.
Fixer48 commits to:
- Bringing genuine operating experience to every stage, not a generic consulting framework
- Remaining present and accountable through implementation, not just through the report
- Telling you what you need to hear, not what you want to hear
- Producing deliverables you own and can use independently
- Adjusting the approach where the evidence requires it
Client commits to:
- Providing complete and accurate financial and operational information
- Making key stakeholders available within agreed timeframes
- Reviewing findings honestly and challenging them where incomplete
- Making timely decisions on initiative activation and adjustment
- Committing the internal team to the agreed initiatives and KPI framework
What does the start look like?
Every CPS engagement begins with a Preliminary Diagnostic. Within 48 hours of receiving your evidence pack, preliminary strategy gaps are identified. Contact us today, have a confidential call to confirm scope and take the first step.
Ready to See What the CPS Finds in Your Business?
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